Support

Help with using Limely, and how to tell us about a problem.

Questions

I forgot my password: Tap "Forgot your password?" on the sign-in screen to get an email to set a new one.
Notifications do not arrive on my iPhone: In the iPhone app, turn on "Push notifications on this device" in the notification settings. If they still do not arrive, check that notifications are allowed for Limely in the iPhone's Settings › Notifications. The web version notifies you when added to your Home Screen from Safari's share button (iOS 16.4 or later); then turn on "Push notifications on this device" there too.
How do I add the iOS widget?: Touch and hold an empty spot on the Home Screen, tap Edit or + at the top left, and choose Limely. It shows the entries the app last saw when it was opened.
How do I delete my account?: Settings › Edit profile › Delete account, at the foot. It cannot be undone. If you have Limely Plus, turn off auto-renew in the App Store first: deleting the account does not stop the subscription.
How do I cancel Limely Plus?: In your iPhone's Settings app › your name › Subscriptions › Limely, turn off auto-renew. You keep Limely Plus until the end of the period paid for.
Limely Plus is gone on my new phone: Sign in with the same account. If ads still show, tap Restore purchases in Settings › Limely Plus.
Which version do I have?: It is shown at the foot of Settings. Please include it when you write to us.

Tell us your device (iPhone, Android or computer), the app's version, what happened and what you did just before, and we can help sooner.

Limely is run by one person, so an answer may take a few days.

The operator of Limely (an individual)

The operator's name and address are given without delay on request.

Contact: support@getlimely.com